WAYS
TO ORDER
- online with
a credit card secure
online ordering
- phone: 805-460-0228
- mail with a check or
money order and your printed order form--on 1st page of shopping cart click
Printable Order Form ship
time for check orders
- fax: Purchase orders only -
fax# for POs.
NOTE: Payment
by check ships after check clears--within 10 business days. Payment
by cashier's check/money order typically ships within 2 business
days, but we reserve the right to wait until clearance (within 10
business days).
SHIPPING
POLICY
Orders shipped by next business day. Before
ordering you should understand and agree to the following: Simple
Fitness Solutions is not responsible for package
delays or packages lost after they are
delivered. If you select
FedEx expedited service, be aware that
Fedex is
not responsible for packages delayed due to severe weather conditions
or other circumstances beyond their control.
SHIPPING RATES
Shipping rates are based on weight,
destination and shipping
method. On the shopping cart page click "Check Out",
then "See Rates" where you can enter your
zip code to compare shipping charges for various shipping
options. There is a 7.25% sales tax for
all California orders.
Choice of shipping (U.S.) includes Priority Mail
and Fedex Ground. FedEx
orders cannot be shipped to PO boxes or
APO addresses.
ESTIMATED DELIVERY TIME
Handling Time: Orders ship within 2
business days (typically same day if placed before 1pm ET)
Shipping Times:
Priority Mail: Typically
2-3 days excluding Sunday
UPS Ground:
1-5 business days, with 6 days for southern OR, central ID & Puerto
Rico. Email Simple Fitness Solutions
if
you need exact delivery date.
UPS
2nd-Day or Next Day:
Next Day orders
placed before 10 am
Pacific Time will be shipped the same day and arrive the
next day.
2-Day orders received
before 10 am PT
will arrive in 2 business days. (Business days are M - F
excluding holidays.)
NOTE: If ship time is an
issue, please contact
us prior to ordering.
Secure
Online Ordering
Your credit card information is safely sent via SSL
(secure socket layer) encryption on our secure shopping cart page
provided by LinkPointCart. You are on a
"secure" web page if there is a picture of a lock on the
bottom right of the browser screen (Internet Explorer). You can also tell that you are on a secure web page if the
URL is https:// instead of http://. Our shopping cart is secure
(the rest of the
web site isn't).
hacker-safe shopping provided by LinkPointCart (click
cart for secure seals)
STORE
POLICIES
RETURNS
email your order number and
items you want to return and we will send you instructions.
- Fit-loop
10-packs and custom orders are
non-refundable
- Returns totaling under $100: products returned
in original condition within 30 days of purchase receive a refund
of the product amount (not shipping charge).
- Returns totaling over $100: are
subject to a 10% restocking
fee. Products returned
in original condition within 30 days of purchase receive a refund
of the product amount (not shipping charge). If
your order included free shipping, you will receive a
refund less the actual cost of shipping.
EXCHANGES
We recommend you return your original order for a refund and place a
new order. It is faster and simpler than having to wait for your
return to be shipped and processed before an exchange can be sent out.
Warranty
All products are under a 6-month warranty for home use and
3-month warranty for professional use (classes, gyms, etc.), for normal
use and conditions (no heavy usage or extreme temperatures).
Privacy
Policy
All customer information is for internal
use only--we promise not to share or sell it to anyone.
Countries We
Ship
To
Online orders
ship to all U.S.
states and Puerto
Rico. Contact us for
international commercial sales (sorry, no small personal orders).
PURCHASE ORDERS
minimum amount - $50
Purchase orders are accepted from schools, universities,
medical facilities, government agencies, and
non-profit organizations. They
must be signed and include a contact person and phone number, shipping and billing
address.
Need a quote?
Questions:
805-460-0228
Fax:
888-502-0566 (or email
PO)
Please call or email
to confirm we received your PO
Mail:
Simple Fitness Solutions
8205 Santa Cruz Rd.
Atascadero CA 93422
An easy way to get
a quote is to:
-
add items to shopping cart
- on first page of shopping cart click Printable Order Form
This will generate an order form
suitable for printing--ignore sales tax if non-profit.
