email 

Bands & Tubing Band Accessories

 

Customer Service

Orders ship within 2 business days from PA with an email containing tracking number and instruction sheets.

No Sales Tax, except for HI residents
Purchase Orders

Questions  email     805-471-5179 (Hawaii) 

Secure Online Ordering
Privacy Policy 
Warranty

Returns
Request Copy of Receipt
Problem Placing Order

 

Secure Online Ordering

Your credit card information is safely sent via SSL (secure socket layer) encryption on our secure shopping cart page provided by LinkPointCart.

Privacy Policy

All customer information is for internal use only--we promise not to share or sell it to anyone.

Warranty

All products are under a  6-month warranty for home use and 3-month warranty for professional use (classes, gyms, etc.), for normal use and conditions (no misuse, heavy usage or extreme temperatures).

Returns

Opened Fit-loop 10-packs are non-refundable. All other products returned in original condition within 30 days of purchase receive a  full refund--email your billing name, order date  and items you want to return and we will send you instructions.

Request Copy of Receipt

email with the subject: "receipt request" and state your billing name and order date.

Purchase Orders

Minimum orders of $75 accepted from schools, universities, hospitals and govt. agencies-- email to request W-9 and use same email to send PDF of signed PO. Net 30.

Problem Placing Order:

Error messages received after entering credit card number:
DECLINED--Authorization Verification Service (AVS) could not approve your card at this time. Please retry after 15 minutes or use another credit card. (Sometimes the AVS rejects valid cards--sorry for the inconvenience.)

DUPLICATE TRANSACTION--Occurs when you click the “Submit Order” button twice or when you entered a credit card immediately after getting a declined error message. Please wait 15 minutes before re-entering your card number. Sorry for the inconvenience

FOR FRAUD PREVENTION, ORDERS ARE BLOCKED FOR 1 HOUR AFTER 4 ATTEMPTS

Please contact us if you continue to have problems ordering.

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